Shipping policy

Thank you for shopping with Woglolos. We are committed to providing reliable shipping and excellent customer service.

Shipping Destinations

We currently ship to customers located in:

  • United States

  • Canada

At this time, we do not ship to other countries or regions.

Free Shipping

We are pleased to offer free shipping on all orders within the United States and Canada.

No minimum purchase is required to qualify for free shipping.

Order Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

Estimated Delivery Times

United States

  • Estimated delivery: 5–10 business days

Canada

  • Estimated delivery: 7–15 business days

Delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, customs processing, and other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates may take 24–48 hours to appear after shipment.

Customs, Duties, and Taxes

For Canadian orders, customs duties, import taxes, and other governmental fees may apply depending on local regulations.

Customers are responsible for any applicable customs charges imposed by their local authorities.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing an order.

Woglolos is not responsible for delays, losses, or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Stolen, or Delayed Packages

If your package is lost, significantly delayed, or marked as delivered but not received, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and assist in finding an appropriate resolution.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide photographs of the damaged item and packaging.

We will review the situation and arrange a replacement or refund when appropriate.

Order Changes and Cancellations

If you need to modify or cancel an order, please contact us immediately after placing it.

Once an order has been processed or shipped, we may not be able to make changes or cancellations.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Woglolos
Email: Support@Woglolos.shop